Frequently Asked Questions

The Phone App Company® is making mobile apps affordable and simple for all businesses. We’re an editable iPhone, iPad, HTML5, and Android app platform that allows any business to simultaneously own, edit, and manage their mobile apps online without any programming knowledge needed.

Any business or person can use The Phone App Company® to create an iPhone or Android app.

An iPhone application is a small computer program that runs on the iPhone. The Smartphone can be a powerful marketing platform and The Phone App Company® takes full advantage of it.

An Android application is designed to be downloaded onto Android phones.

  • Update your apps instantly with our user panel
  • Directly market to clients through in-app messages
  • Create a social media buzz with our sharing “Tell A Friend” feature
  • Shopping cart system
  • Push notifications
  • Give customers GPS directions from anywhere
  • Keep customers informed with your business news and deals
  • Provide customers with coupons right to their phones
  • Allow clients to directly contact your business quickly and easily
  • Build brand-loyalty and encourage customers to become frequent buyers
  • Amaze your customers, market your business, and make a mobile presence

iPhone and Android phones have taken over the mareket because of the amazing applications that users are able to download and use on their smartphone. They provide instant connections and information and provide customers with a direct method to contact a business from their smartphone or Android device. With our system, you can connect, inform, and impress your clients. We also provide specifically designed methods to help build your brand loyalty and create more frequent buyers for your company with the use of our check in coupon system.

The Phone App Company® is the ideal solution for small businesses looking to create brand loyalty and frequent buyers. We do so by providing small businesses with a mobile application that rewards customers for frequent visits through coupon rewards that are unlocked using our “check in coupon system.”

When a customer “checks in” at the business’s location, they will receive a loyalty reward coupon for their 10th, 25th, etc. check in. This discount coupon system can be completely customizable by you, the business and can be easily edited in real time via http://apps.MyTPAC.com, our clients’ user panel.

These coupons will appear as icon images on the application and when they are validated, they will be deleted with the push of a button and a code entry on the user’s phone by the employer in order to ensure a coupon is not used multiple times. This also alleviates the need for additional hardware equipment to verify the coupon such as barcode scanners or unique coupon codes, allowing a low start up cost for new businesses. This system is super simple, cost efficient, and very usefull for small businesses to build up brand-loyalty with their customers.

You can view our pricing here

Uploading your app to the iTunes App Store is included in the Application Design package when we design your app. If you would like to charge for your app, not an issue, either way, you will need an Apple Developer account of your own. Apple requires that every business who creates an app owns their own Apple Developer account. Only we can submit the app which was created through our system to the iTunes App Store using your Apple Developer Account credentials. We do not allow you to submit it on your own.

  • Personalized iPhone/iPad or Android app solution customized to your business and branding look.
  • Your Apps submitted personally by our staff to the App Stores.
  • Lifetime support and maintenance of your app.
  • Regular system updates and features improvements to your app.
  • Powerful CMS account to update your app, instantly.
  • And more…
  • Login to your account.
  • Click CONTENT to edit your apps content
  • Edit your apps appearance
  • Preview your live mobile app
  • Click SAVE and it’s done!
  • We have many tutorial videos as well as a Help Portal to answer your questions

The Phone App Company® can create your app in 2 weeks and submit your iPhone app to the iTunes App Store and Android Market once it’s done. iPhone apps will require approximately 2 more weeks for approval and addition into the iTunes app store.

Need to change content in your app? No problem. Log in to your The Phone App Company® account at http://apps.MyTpac.com, make the change, and your app is instantly updated. Couldn’t be easier. We have so many tutorial videos as well as a Help Portal to answer your questions

The Phone App Company® works hard to ensure all our applications are accepted prior to submitting them. We review your application before submitting it for the best chance that it will be accepted to the iTunes App Store!

Please contact support or your local representative directly to cancel your account.

The Phone App Company® was started by South Bay Website Design and a bunch of mobile developers who were tired of seeing businesses pay tens of thousands of dollars for iPhone applications. So we put our heads together and developed a content managed system that allows us to offer iPhone and Android applications at a fraction of the price with all the premium features included.

Looking to notify your customers of a sale or event? The Phone App Company® allows you to send “push notifications” right to your customers iPhones or Android device. Log into your account, enter the information you want to send, and click send! Couldn’t be easier.The push notifications can be sent as text, a url, an app tab, or images and with our amazing “Geo Fence” system, you set set up boundaries that anyone who enters gets the message.

Click to view Apple Review Policy

The goal of the App Build Service is to get your iOS apps approved. Therefore we will only create apps that will be approved by Apple.

We require the business’s website and any high quality images that you want to use, and we’ll handle the rest.

We will only input the first 5 items within a mobile food ordering, shopping cart, and/or point of interest tab(s).

We will not do any edits, minor changes or back and forth revisions to our completed app builds. These are up to you and can be viewed as a way to learn the platform.

We will not enter app name, icon, splash screen etc.

Applications are initially created for iPhone 4 and iPads. We have an add-on option available for $150 per add-on. Optional Add-ons: iPhone 5.

App build requests we will not approve:

1. Any app build request that falls into the “No-Go” industries.
2. Clients that lack high quality images and dynamic content.
3. E-commerce websites that require full content population

As we build the app, you can see the progress by downloading our previewyourapp app from iTunes and Google Play:

iTunes link: https://itunes.apple.com/us/app/preview-your-app/id474947166?mt=8

Google Play link: https://play.google.com/store/apps/details?id=com.previewapp11.layout

PLEASE NOTE: Our app builds are built and ready for Apple approval (unless you have too many items for the shopping cart). If you make drastic changes to your application, which fall outside Apple’s strict approval standards, your app will be sent into our (QA) review process. Therefore, our app development team will no longer be responsible for making changes to your app in order to gain Apple approval.

**APP BUILD FEES ARE NONREFUNDABLE**

If you get an app review from us that suggests that adding more features with interactivity and/or iOS functionality would please Apple and improve the app’s chances of approval, then you might be wondering what features will work on the HTML5 mobile website version of your app.

Below is a list of all of the features on our platform, a red dot indicates that the feature will improve the app’s chances of approval with Apple, a blue dot indicates that the feature will work on the HTML5 mobile website version of an app.

What is a "No-Go" industry?

  • An App Company – There’s no way Apple will approve it. -Any Marketing/ PR / Website Design Companies will never get approved by Apple.
  • Weddings or Personal Events – Apple won’t approve an app that’s about a wedding or any other personal type events. It isn’t for the marketplace and once the event is over it will most likely never be used ever again. Apple does not want trivial unused apps consuming space in their app store.
  • Adult Content – No adult themes, nudity or questionable content. That includes gentlemen’s clubs, escort services, adult entertainers etc.

Apps created for these types of industries are a no way . They directly violate two of Apple’s biggest rules….

Apps cannot be solely marketing website replacements , meaning the app cannot only list your services or things your company has done. There must be cool and useful functions to the app. They must contain some dynamic content, meaning there must be a reasonably useful function to the App. Why will someone find the need to open this App more than once? If not, Apple will reject it.

Even if you may believe your app doesn’t exactly violate these rules and does have a useful purpose, so long as it falls into one of these “No Go” industries Apple will still reject it.

We will not upload apps that fall into any of those industries in order to save us both the time, headaches and disappointments involved.

I have more questions, what do I do?

In that case feel free to

Contact us